Let us help you get to the information you need as quickly as possible. How can we help today? Tenants' Handbook Where can I read a copy of the Tenants' Handbook Repairs & Maintenance How do I report a repair? Responsibilities What's your responsibility to look after, and what's mine? Aids and Adaptations Can I have a ramp, grab rail or wet room fitted? Response times How long do I have to wait for a repair to be carried out? Rent payments I’m struggling to pay my rent, can you help? Other questions? All of the frequently asked questions answered for you Need further help? Start by taking a look at the Retirement Housing section of our website Take me there Explore further Maintenance Discover what is your responsibility when renting one of our properties, and what is our responsibility. Aids and adaptations See how we are committed to assisting and enabling our residents to live as independently as they can in their home. Health and safety in your home We carry out a number of scheduled safety checks to ensure that we are complying with current regulations.
Maintenance Discover what is your responsibility when renting one of our properties, and what is our responsibility.
Aids and adaptations See how we are committed to assisting and enabling our residents to live as independently as they can in their home.
Health and safety in your home We carry out a number of scheduled safety checks to ensure that we are complying with current regulations.
