We are always here to help if you have any specific questions.
- Tenants’ Handbook including what you need to know as our tenant, tenancy agreement, some tenant ground rules and information about repairs.
- Repairs and maintenance: Our repairs and maintenance contractor is OCS.
- How we calculate rent payments
Useful information for existing residents
If you need to report a repair, please call our repairs and maintenance contractor:
- Telephone: 0800 258 0800
- Email: logajob.cepb@ocs.com
OCS is available 24 hours a day, seven days a week, for emergency repairs.
Residents’ Panel
All residents are also welcome to join our Residents' Panel which meets three to four times a year online.
Housing newsletter
We issue a newsletter to all existing residents twice a year. If you would like a copy of our latest newsletter please contact us.
Wellbeing services
We understand that circumstances can change during retirement. This can include health conditions and financial circumstances, for you or your household members. If circumstances change, you are invited to let us know as soon as possible so we can guide you through the support that may be available to you. You can contact us by email at: housingservices@churchofengland.org or call our Housing Helpline on 020 7898 1824.
Our Welfare Advice and Housing Support services are also available to support you.