Welfare advice and support

As part of our commitment in walking with our customers through retirement, we want to ensure you are accessing all resources available to you.

Check your entitlement to Pension Credit

Following the announcement by the Government that the Winter Fuel Payment will be means-tested, the Department of Work and Pensions (DWP) is urging pensioners to check in September if they are entitled to Pension Credit. Find out more and check your eligibility.

Circumstances can change during your retirement, and there may be times when you need that extra bit of support and advice. These are some of the services and support that we can offer.

Welfare advice

Our Welfare Benefits Advisor can help you with:

benefit claims
checking your eligibility for certain benefits*
maximising your income
accessing grants from clergy charities
advice around care and funding for care

*There are a range of benefit calculators available online. Here is an example.

Charitable grants

After helping you access any state benefits you might be entitled to, if you have a very low income and have limited savings or assets, we might be able to offer further help with a charitable grant. Find out more in our grant leaflet.